At DuettStudio, we value and respect the privacy of our users and clients. This privacy policy describes how we collect, use, store and protect our users' personal information, in compliance with Andorran data protection regulations.
1. Data controller
DuettStudio.S.L
Email: hola@duettstudio.com
Phone: +376 816 100
Address: Av. El Travès nº 25. Casa Areny 2º2 AD400 La Massana
2. Personal data collected
We collect the following types of personal data:
- Contact data: name, email address, phone number.
- Identification data: national ID card, passport or any other identity document.
- Financial data: credit or debit card details, bank details.
- Usage data: information about how you use our website, user preferences and traffic data.
3. Purpose of processing
The personal data collected is used for the following purposes:
- To provide and manage our services.
- To process payments.
- To send commercial and promotional communications (with your consent).
- To improve our website and services.
- To comply with legal and regulatory obligations.
4. Legal basis for data processing
We process your personal data on the following legal bases:
- Consent: where you have given your explicit consent to the processing of your data.
- Performance of a contract: to fulfil obligations arising from contracts entered into with you.
- Legal obligation: to comply with the legal obligations that apply to us.
- Legitimate interest: to improve our services and the security of our website.
5. Sharing of personal data
Your personal data may be shared with:
- External service providers who help us run our business.
- Legal and regulatory authorities, where necessary to comply with legal obligations.
- Business partners and affiliates with whom we have collaboration agreements.
6. International data transfers
Your personal data may be transferred to and stored on servers located outside Andorra. We will ensure that such transfers are carried out with appropriate safeguards and in compliance with applicable regulations.
7. Data security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or disclosure.
8. User rights
You have the right to:
- Access your personal data.
- Rectify incorrect or incomplete data.
- Request the erasure of your personal data.
- Object to the processing of your personal data.
- Request the portability of your personal data.
- Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
9. Data retention
We keep your personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with legal and regulatory obligations.
10. Changes to the privacy policy
We reserve the right to amend this privacy policy at any time. Any changes will be published on our website and, if the changes are significant, we will inform you by other means.
11. Contact
If you have any questions or concerns about our privacy policy or how we handle your personal data, please contact us at:
DuettStudio.S.L
Email: hola@duettstudio.com
Phone: +376 816 100
Address: Av. El Travès nº 25. Casa Areny 2º2 AD400 La Massana
Cookie policy
At Duett Studio, we use cookies and similar technologies to improve our users' experience on our website, analyse traffic and personalise content. This cookie policy describes what cookies are, how we use them and how you can manage them, in compliance with Andorran data protection regulations.
What are cookies?
Cookies are small text files stored on your device (computer, tablet, mobile) when you visit a website. They allow the website to recognise your device and remember information about your preferences or previous actions.
Types of cookies we use
- Essential cookies: these are necessary for the website to work and cannot be switched off in our systems. They include, for example, cookies that allow you to access secure areas of the website.
- Performance cookies: these allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
- Functionality cookies: these enable the website to provide enhanced functionality and personalisation. They may be set by us or by third parties whose services we have added to our pages.
- Advertising cookies: these cookies may be set through our site by our advertising partners. These companies may use them to build a profile of your interests and show you relevant ads on other sites.
Third-party cookies
In some cases we use cookies provided by trusted third parties. These third parties use cookies to help us analyse how our site is used and to deliver personalised advertising. The third parties we work with include Google Analytics and Facebook Pixel.
How to manage cookies
You can manage your cookie preferences through your browser settings. Most browsers let you: see which cookies are installed and delete them individually; block third-party cookies; block all cookies; delete all cookies when you close the browser. To manage your cookies, see your browser's help pages: Google Chrome, Mozilla Firefox, Safari or Microsoft Edge.
Consequences of disabling cookies
Please note that disabling cookies may affect how the website works. Some features and services may become unavailable or may not work properly.
Changes to the cookie policy
We may update this cookie policy from time to time to reflect changes in our practices or in applicable regulations. We will notify you of significant changes by publishing the new policy on our website.